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Michael Cook celebrates 20 years at TVS!

Michael Cook celebrates 20 years at TVS!

“I have been working here for 20 years,” smiles Michael Cook, TVS Production Associate. “It feels good to see my name above the microwave.”

A rotating slide deck on the breakroom TV displays company activities, health messages, important dates for employees to remember, and to Michael’s comment – it celebrates employee anniversaries.

“You can’t think of TVS and not think of Michael,” said TVS CEO Jamie Brandenburg. “One of the highlights of my workday is receiving a warm greeting from Michael in his own unique way. Often, his greetings remind me of something that happened years ago—and he describes the event down to the smallest detail.”

He can be found closing cartons, passing boxes down a conveyor belt, quality checking canisters to make sure they are clean before packing them into boxes, and wiping cans before they are filled with Mountain Maid Pancake and Waffle Mix. “I have always worked here,” says Michael. Throughout the years, he has also worked in the TVS Kitchen preparing lunch for employees and cleaning the warehouse space as a Quality Housekeeper.

While Michael is trained in every area of production his favorite product to work with are the almonds and walnuts. In 2017, TVS started packaged nuts for the U.S. Defense Logistics Agency Troop Support, which are sent to U.S. Troops around the world.

“Once he is shown how to do something, he knows exactly what to do and you never have to show him again,” said Production Manager Brian Wilson. “I have worked with Michael for four years and it is never a dull moment with him. I absolutely love it!”

Michael is described as kind, positive, smart, and as a good singer and master at song lyrics.

“Michael has a memory like the Library of Congress,” said Brian. “I enjoy talking music with him because he knows the words to any song.”

While working, you might find him dancing and working to the beat of the music.

Production Associate Joanna Morgan has worked with Michael for the last eight years. “He really is a good singer; much better than me,” she laughed. “He is cheerful and smiley with a positive attitude. Michael always says, ‘good job Joanna’ and then gives me a high-five. He high-fives everyone when the achieve things.”

Michael is a fixture at TVS – to echo his supervisor and coworker, “he is loved by all, and he is one of my favorite people to work with.”

Michael’s fun and kind personality is reflected in his life outside work. He enjoys The Cracker Barrel, Chocolate Chip Birthday Cake, and Michelangelo – the orange Teenage Mutant Ninja Turtle.

When not at TVS, Michael is enjoying the company of his dogs, Apollo and Nova, along with his 4 cats. His other hobbies include watching game shows like The Price is Right and his favorite sitcoms, Three’s Company and The Jeffersons.

Michael also mentioned past adventures at the Mountain State Fair, where he loved to ride the Ferris Wheel and drive Bumper Cars. He has also been involved in the Transylvania County Special Olympics participating in bowling, soccer, swimming, and track and field competitions.

Reflecting over the years, Michael said, “Today has been a great day.”

 

TVS Programs Receive Highest Mark on 2023 CARF Audit

TVS Programs Receive Highest Mark on 2023 CARF Audit

carf logo

TVS recently received a 3-year Accreditation from CARF, International. The accreditation is an indication of TVS’ dedication and commitment to improving the lives of the individuals we serve in our group homes, day programs, and employment services. TVS was reviewed against 1,126 Quality Standards. At that end of the review, there were no recommendations! Now that is something to be proud of!  According to CARF, an accreditation report that identifies no recommendations is achieved in only 3 percent of CARF surveys.

“What an accomplishment,” said Program Director Carla Hill. “This achievement by TVS is the result of many caring and dedicated Direct Support Professionals and Supervisors who believe that helping individuals have the lives they choose is good for the individuals and the community.”

At TVS, CARF evaluates our employment supports, job development, group homes, INTERACT, and Life Skills. The CARF accreditation is an acknowledgement of quality and TVS has been proudly accredited since 1984!

Want to know more about our CARF accreditation?
Click here to view our TVS Programs Monthly Newsletter, In The Loop!

Celebrating Michelle’s 15th Anniversary at TVS

Celebrating Michelle’s 15th Anniversary at TVS

Michelle Ekeanyanwu is celebrating her 15th anniversary at TVS. However, her career at TVS well before 15 years ago, in 1993. “I worked production folding boxes for DuPont before being promoted to a Material Handler,” she reflects. “I started at TVS because I needed flexible hours. I was a stay-at-home mom with children in daycare. It was important to have a job that could fit into my life.”

Michelle came back to TVS again in 2000, once again working in production and as a machine operator. In 2008, Michelle returned briefly to production before being promoted to quality. She said, “Quality lets my abilities shine!”

As a level II Quality Technician, her responsibilities include checking labels, lot codes, pallet movements, and production counts to ensure the product meets and exceeds the customer expectations. “My favorite part of the job is catching the little things that might be otherwise missed,” she said. “I want to be here and do a good job – it feels good.”

“Ever since I have known Michelle, she has been a hard worker. She has great attention to detail and is at the top of all our protocols,” reflects Quality Director Dan Fisher. “She is always asking good questions and bringing up other thought-provoking ideas.”

One of Michelle’s favorite parts of the job is the SQF (Safe, Quality, Food) Sensor Evaluation Panel. At different points throughout the year, Michelle bakes a panel of products such as pancakes or biscuits and bakes another panel of the products with intentional mistakes such as including mushroom powder or adding extra leavening. “The best reaction was when I offered Jeni Welch an intentionally messed up biscuit,” laughs Michelle. “She was so shocked that I was going to give her something bad on purpose.”

As TVS has grown, so has Michelle. Over the past few years, she has focused on Dietary Supplements. “I am proud that I have learned all the quality aspects of encapsulation,” Michelle said. “This line was very different from our other areas and had huge packets of paperwork to fill out. I was really determined to learn and perfect this area.”

She has also obtained numerous certifications to continue advancing her career and expertise.

“I am so proud of Michelle’s hard work and growth, especially in the dietary supplement side of our business,” said Quality Manager John Safi. “In the last two years we have produced over 160 million capsules and 1.5 million jars and canisters of dietary supplements and Michelle has been the lead on overseeing quality inspections for our new automated lines. I look forward to seeing her grow at TVS for many more years.”

Michelle’s world of high quality continues to her home. She recently purchased a home and applies her quality skills to inspect the house. “I am so much happier with how TVS is moving forward with business and employee care – both at TVS and at home,” she said. “It is because of TVS that I was able to purchase a home.”

When not caring for her new home or cutting the grass, Michelle enjoys photography and taking weekend trips with her kids for short getaways.

It’s not always about working at TVS. Michelle reflects on Christmas parties with Santa Claus and bringing her children to other work events.

“I remember a celebration of life for Tamara Meadows years ago,” she says with a smile. “We released balloons in the back field to honor her life, and one of the balloons got caught in a tree. It was able to get itself free, just like Tamara’s dedication and hard work in real life. I remember thinking, ‘What other company would stop the day to celebrate life?’”

Looking into the future, Michelle hopes to see quality have a stronger presence in other departments and to keep perfecting, or home in on, what each product needs.

“My advice after 15 years at TVS is, hang in there. TVS gives you the ability to do more, move jobs, and use your abilities,” Michelle says. “I am very happy to be here.”

TVS Reaches 365 Days of Safety!

TVS Reaches 365 Days of Safety!

For the first time in three years, TVS is celebrating 365 days without a lost time accident! “I just want to give a big thank you to everybody,” said Safety and Security Manager Jackie Compton. “It takes every single person to reach a goal such as this.”

To say thank you, TVS provided all employees with a pizza lunch the first week of May.

“We’ve been under construction in the administration area and out on the work floor for several months,” reflects Compton. “This has created limited walkways and forklift aisles but communication between pedestrians, forklift operators, and construction workers has been incredible.”

Looking ahead, TVS is aiming to surpass their longest safety record of 474 days in July. We look forward to another celebration!

Alicia O’Shields Celebrates a Decade at TVS

Alicia O’Shields Celebrates a Decade at TVS

“Alicia is the happiest when she is able to get stuff done,” said friend and coworker Cathy Miller. “If she wants it, she goes and gets it.” From driving a forklift truck or pallet jack, to organizing ingredient set-ups, Alicia O’Shields is a jack-of-all-trades and does a little bit of everything at TVS. “Over the past 10-years, set-ups are my personal favorite job to do,” says Alicia. “It is hard work, but I really enjoy the fact that I am taking a large part in producing important food and who it is being sent to.”

Over the past decade, Alicia has been a vital asset working in the set-up area. During this time, TVS has blended metric tons of pancake mix and bakery mixes for U.S. Troop Support along with SuperCereal Plus, a cereal specially formulated for children, aged 6 to 24-months, facing food insecurities around the world. Each of these products must have each ingredient weighed out and organized into individual ‘set-ups,’ before being blended, packaged, and shipped to those in need.

“Alicia is an inspiring and steady presence at TVS. She is dedicated to our mission and our co-workers,” says TVS CEO Jamie Brandenburg. “Alicia is one of the many bright spots I have coming to work. No matter the challenge or obstacle in front of her, she seemingly always finds a way to overcome.”

Alicia first started at TVS in 2007 with the North Carolina Vocational Rehabilitation (NCDVR) working on the production floor. After a short employment, Alicia left TVS for employment at Julie’s Sub, now known as Creekside. A few years later, she returned to TVS in 2013 and started working in set-ups.

“Due to health, I now work wherever I am needed,” explains Alicia. Moving around and helping different departments, is one of her goals at TVS. Alicia also expressed her interest to be a machine operator, “it is one of the few jobs here I have not been trained on.”

Ask anyone at TVS how they would describe Alicia and you will hear; quiet and funny. But the number one thing said by everyone is, hardworking. “She is a hard worker, sometimes working too hard,” chuckled Chase Potts.

“Chase calls me his litter sister even though I am older than him,” laughs Alicia. “I really enjoy working with everyone here. Chase, Steven Morris, and Kolby Laughter, are some of the individuals that come to mind first.”

Reflecting on the last decade, Alicia laughs thinking about her supervisor, Ernest Williams, in a tutu at a dunking booth during a company picnic. “I also really miss working with the participants in INTERACT,” Alicia shared. “And I miss the TVS Thanksmas potlucks, I would always make a pineapple casserole.”

“She makes a mean pineapple casserole,” said Cathy with a smile. “Alicia is really good about being there when you need somebody. When I was out sick and in the hospital, she offered to cut my grass and help me out.” Cathy is not alone; Alicia spends her free time helping others by taking care of yard work, mowing lawns, and doing anything that needs to be done.

Just a couple years ago, Alicia and her wife AJ purchased a home. They share it with their son, Brandon, a puppy named Baxter, and two cats. When not cooking or hanging out in their new house, Alicia and her family enjoy camping at Coal Creek and Cantrell Bridge.

“I have grown a lot over the past 10-years, especially in working with my social anxiety,” reflects Alicia. Her wise words over the years at TVS are, “work hard and strive to learn as much as you can.”

Image above: (left to right) Alicia, Aj, and Brandon